Privacy Policy

Last updated: January 8, 2026

1. Introduction

Reptly is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Instagram automation service.

2. Information We Collect

2.1 Account Information

  • Your name and email (via Clerk authentication)
  • Instagram Business Account ID
  • Access token for Instagram Graph API

2.2 Automation Data

  • Automation rules you create
  • Keywords for automation triggers
  • Reply message templates
  • Interaction history (comments and DMs)

2.3 Usage Data

  • Automation activity logs
  • Feature usage statistics
  • Performance data (response time, success rate)

3. How We Use Your Information

  • Provide and manage Instagram automation services
  • Process and send automated replies according to your rules
  • Analyze and improve service performance
  • Send important notifications about your account
  • Prevent abuse and fraud
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We only share data with:

  • Meta/Instagram: To access Instagram Graph API
  • Clerk: For authentication and user management
  • Google AI: For Smart AI response features (optional)
  • Vercel: For application hosting
  • Neon Database: For data storage

5. Data Security

We implement technical and organizational security measures to protect your data:

  • Data encryption in transit (HTTPS/TLS)
  • Data encryption at rest
  • Strict access control and authentication
  • Regular security audits
  • Activity monitoring and logging

6. Your Rights

You have the right to:

  • Access: View personal data we store
  • Correction: Fix inaccurate data
  • Deletion: Delete your account and data (see Data Deletion)
  • Portability: Export your data
  • Consent Withdrawal: Revoke Instagram access permissions

7. Data Retention

We retain your data for:

  • Active account: As long as you use the service
  • After account deletion: Up to 30 days for backup and recovery
  • Log data: Up to 90 days for security purposes

8. Cookies and Tracking

We use cookies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze application usage

9. Children's Privacy

Our service is not intended for children under 13 years old. We do not knowingly collect information from children under 13.

10. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@Reptly.app
Website: Reptly.app